Cultural Brilliance Radio: The DNA of Organizational Excellence with Claudette Rowley: Looking For A Change? Listen First, Act Second

If you're looking for change that sticks, listen first. In today's rapidly changing environment, leaders and organizations often take action quickly without engaging in thoughtful listening to themselves, each other and the cultural environment. Although it's counterintuitive, the most pressing situations are the ones that require the deepest listening. Deep listening ensures that the effective, time sensitive solutions are identified and implemented.